Returns & Exchanges

We want you to be completely satisfied with your DF64 coffee grinder; however, if you are not happy with your purchase, we offer a 30-day return window for items in original condition. Please ensure all original packaging and accessories are included to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Grinder

  Thoroughly clean the burrs and hopper to remove all coffee residue, then pack the unit securely in its original double-walled box with all protective foam inserts.

• 3.
  Ship the Package

  Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the grinder's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.